Support Services
Everyone is welcome at Outlets Co-op Neighbourhood House and we aim to ensure that no one in our community has to navigate complex systems alone. We provide resources to support our clients with both their immediate needs and their long-term development, through handouts, information and referrals.
Emergency Food Relief
Our drop-in service welcomes everyone without the need for bookings, and operates during school terms, however it’s closed during school holidays. We offer fresh produce, pantry items, selected personal hygiene products, and baby products, subject to availability. Visitors are encouraged to bring their own bags.
Wednesdays | 10:30 am–12:30 pm
Everyday Assistance
Assistance is available for a variety of tasks, including filling out forms and applications, contacting service providers, and using computer or smartphone applications. Additionally, from July to October, eligible clients can receive specialised tax help.
By appointment only
Crisis Support
A free and confidential service to individuals, couples and families who are in an emergency or crisis. This referral service provides support for a variety of concerns including but not limited to: material/financial aid, housing support, family & domestic violence, mental health, drug and alcohol use, grief/loss, parenting, and more…
By appointment | Mondays or Tuesdays (days vary) | 10:00 am–1:00 pm